SageDoer offers a dedicated eCommerce Virtual Assistant for managing your online stores across all platforms. Our multi-channel eCommerce Virtual Assistant will help you manage your day-to-day online store management tasks and allow you to focus on the core business activities. Whether you are operating your online store on Shopify, Amazon, eBay, Etsy, or all of them, our eCommerce Virtual Assistant will take your loads.
We provide all-in-one eCommerce marketing and management services. Our expert can do product to market research, sourcing, listing, product description writing, image editing, listing, pricing, inventory management, customer services, SEO, Social Media Marketing, PPC campaign management, reporting, and all. Feel free to contact us for a free consultation.
- Regular VA Assigned
- Use As Needed
- Unused Hours Rollover
- Free Manager Supervision
- You Save $2/hr
- Visual Time Tracker App
- No Contract
- Weekly Meeting with Manager
- Exclusive VAs Assigned
- Use Any No. of Hr (Min. 20Hr)
- Free Manager Supervision
- You Save $3/hr
- Visual Time Tracker App
- No Contract
- Weekly Meeting with Manager
- Exclusive VA Team Assigned
- 40-48/hr Per VA Per Week
- Free Manager Supervision
- You Save $4/hr
- Visual Time Tracker App
- No Contract
- Weekly Meeting with Manager
- Exclusive VA Team Assigned
- 40-48/hr Per VA Per Week
- Free Manager Supervision
- You Save $5/hr
- Visual Time Tracker App
- No Contract
- Weekly Meeting with Manager
List of Tasks Our eCommerce Virtual Assistants Do
Order and Shipment Processing
Handling order processing
compiling the orders
order entry
updating orders with order tracking
setting up shipments
sending your customers invoices to your shipping companies etc.
Inventory Management
Downloading Barcodes and Labels
Tracking Shipments
Inventory and Stock Management
Managing inventory levels
add new inventory
update existing product lists
manage product categories
manage repetitive barcode and label downloading tasks
correcting errors and ensuring all the live information is updated on the website
Keeping your online store website updated with the latest stock information
keep track of order times
recommend restocking when the stock hits the reorder level
Managing Returns and Exchanges
Assistance in returns and exchanges
Sending apology emails
Helping customer to send the return
Arranging the exchange shipment
Arranging the refund if applicable
Taking customer feedback
Market Research
product research
keyword research
target customer research
competitor research
Price research
Supplier research
Customer Service Tasks for eCommerce
Respond to your customer queries via different channels (email, phone, live chat, social media)
handle dissatisfied customers’ complaints when their orders are lost or when they get wrong products and the like
pacify irate customers
handle aggressive and other types of truly difficult customers
spot the opportunities for upselling and cross-selling and realize them gracefully
engage with prospective and existing customers on social media
respond to your customers’ positive and negative reviews and comments with tact
follow up with them and take it a step further to retain customers and many other similar duties
Maintaining Your Online Store Website
update the pricing information on your product pages
Product description writing
Image editing
Product listing and optimization
change or update the description of your services
add new or remove old products form your product lists
find and replace any broken links on your website
ensure the copyright information on your website is updated
keep the Latest News subsection on your website regularly updated
polish up product descriptions
upload relevant blog content or even create it if skilled and knowledgeable enough
find, include, format, modify and attribute product and all the other images on your website
Page speed optimization
take care of server issues to make sure your website always runs smoothly to avoid unpleasant customer experiences
Digital Marketing
creating content such as articles or videos and posting it online to generate sales leads
managing your various social media accounts and ensuring your strong presence there
scheduling your social media posts and blog content
engaging with your audience on various online platforms
building online communities to promote your business (e.g. creating, moderating and managing a Facebook group)
tracking how your posts influence the audience and finding room for improvement
creating an email marketing campaign for your business to convert readers into customers and track results
Google PPC ad campaign management
Social media PPC
On-Site SEO
Writing metadata for each product page
Image alter tag
URL optimization
H1, H2, H3 optimization
build the brand reputation
earn backlinks from credible websites, as well as to
get public attention and media coverage
off-site link building
outreaching
influencer marketing
Accounting & Finance
Book-Keeping
Tax Preparation
Payroll Processing
Accounts Payables
Accounts Receivables
Global Accounting